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Galaxy Galaxy S21 Samsung

How To Fix Galaxy S21 Back Button Not Working

  • November 1, 2022
  • 2 min read

If you’re having trouble with your Samsung Galaxy S21’s back button not working, you’re not alone. Many users have reported that their back button has stopped responding or has become unresponsive. Fortunately, there are a few simple steps you can take to try and fix the issue. In this article, we’ll provide you with a step-by-step guide on how to troubleshoot and fix the Galaxy S21 back button not working. We’ll also discuss some of the potential causes of the issue and provide tips on how to prevent it from happening again. So, if your back button has stopped working, read on to learn how to get it back up and running again!

How To Fix Galaxy S21 Back Button Not Working

1. Check for Software Updates: The first step to take when your Galaxy S21 back button is not working is to check for any available software updates. To do this, go to Settings > Software Update > Download and Install.

2. Clear App Cache and Data: If the back button is still not working after updating your device, try clearing the cache and data of the app you are using. To do this, go to Settings > Apps > Select the app > Storage > Clear Cache and Clear Data.

3. Reset App Preferences: If clearing the app cache and data did not help, try resetting the app preferences. To do this, go to Settings > Apps > Tap the three dots in the top right corner > Reset App Preferences.

4. Reset the Device: If the back button still isn’t working, try resetting the device. To do this, go to Settings > General Management > Reset > Reset All Settings.

5. Contact Samsung Support: If none of the above steps worked, contact Samsung Support for further assistance.

In conclusion, the Galaxy S21 back button not working issue can be solved by restarting the device, checking the software version, and uninstalling any recently installed apps. If the issue persists, it is recommended to contact Samsung customer service for further assistance. With the right steps, you can easily fix the Galaxy S21 back button not working issue.

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