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Galaxy Galaxy J8 Samsung

How To Fix Galaxy J8 Back Button Not Working

  • March 19, 2023
  • 2 min read

Are you having trouble with your Samsung Galaxy J8’s back button not working? If so, you’re not alone. Many users have reported this issue and it can be very frustrating. Fortunately, there are some steps you can take to troubleshoot and fix the back button on your Galaxy J8. In this article, we’ll discuss the causes of this issue and provide step-by-step instructions on how to fix it. So, if you’re ready to get your back button working again, let’s get started!

How To Fix Galaxy J8 Back Button Not Working

1. Restart the device: The first step to try when the back button on your Galaxy J8 is not working is to restart the device. This will help to clear any temporary software issues that may be causing the problem.

2. Check the settings: Make sure that the back button settings are enabled in the device settings. Go to Settings > Accessibility > Dexterity and interaction > Back button. Make sure that the toggle is switched on.

3. Check for software updates: If the back button still isn’t working, it may be due to a software issue. Check for any available software updates for your Galaxy J8 and install them.

4. Clear the app cache: If the back button still isn’t working, try clearing the app cache. Go to Settings > Apps > Select the app > Storage > Clear Cache.

5. Reset the device: If none of the above steps have worked, you may need to reset the device. Go to Settings > General Management > Reset > Factory data reset. This will reset the device to its factory settings and should fix the back button issue.

In conclusion, the Galaxy J8 back button not working issue can be solved by following the steps outlined in this article. First, try to restart the device, then clear the cache and data of the app causing the issue, and finally, reset the device to factory settings. If none of these steps work, then you should contact Samsung customer service for further assistance.

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